Goat Phone Numbers and Emails

Customer Service Number:

  • (323) 306-4955
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Goat Emails:

Customer Service
Clean program, Shenzhen delivery location
CCPA Inquiries, Privacy Inquiries
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Contact Information

Goat Website:

Goat Help Center:

Corporate Office Address:

1661, Inc.
3433 W Exposition Pl
Los Angeles, California 90018
United States

Other Info (opening hours):


Monday - Sunday: 6:00am - 6:00pm

Goat Customer Service Reviews

1.3 / 5
Yana Chuprys

Sent to me used shoes and do not want to return the money, never buy shoes from this site, it happened to me twice

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Jesse G Pnp
No customer service

I placed an order and had 3 hours to cancel. I mistakenly ordered the wrong size sneaker. I was well within my 3 hour window with the order clearly pending and...

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Summary of Goat Customer Service Calls

00:53 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Goat?

Shipping and Delivery Question:

  • “I paid for a pilair of sneakers last week and it still hasn't been shipped to be authenticated.”
  • “Didn't get shoes”
  • “Want to know if I can have my stuff shipped through somebody else. Besides fedex they stole a pair of tiffany's that I got from my old lady last time”

Request for Information Question:

  • “To speak with someone about a business venture opportunity”
  • “Question for shoes. I am not pissed :)”
  • “To talk to someone about my refund”

Return/ Replace Question:

  • “Return label”
  • “Return item”
  • “My return was denied but it was the same as when I bought em nothing was wrong with the shoe the box or nothing I'm a hard working loyal customer in I'm highly pissed off because I just wanted to get a bigger size in that shoe”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel the order”
  • “Order canceled”

Refund Question:

  • “Refund”
  • “For my refund”
  • “Refunds”

Product/ Service Question:

  • “Shoes look damaged”
  • “You sold me a fake item”
  • “I don't know how this sneaker passed inspection, but there is some defect on the sneaker in the box, came damaged and wet”

Payments and Charges Question:

  • “Charged my card twice”
  • “Getting charges and didn't even order!”
  • “They charged my card unauthorized”

Account Question:

  • “Why account was disabled”
  • “Cant go in my account”
  • “I can't reset my password”

Cards Question:

  • “Stoled card”
  • “Someone stole my card and purchased items”
  • “Stolen card”

Staff Question:

  • “Speak to customer service”
  • “Because I don't know service Centre Kider hai in Pimpri”
  • “Customer service”

Website/ Application Question:

  • “App issues”
  • “Having trouble placing an order online”
  • “Website”

Employment Question:

  • “1099”
  • “Payroll”

Other Question:

  • “No me a llegado un paquete”
  • “Haven't received my shoes”
  • “I ordered 2 shoes on come”


Goat reviews and complaints

Goat is ranked 1078 out of 3552 in Footwear and Clothing category

Area Served

Europe, USA, Canada, Asia, Worldwide

Payment Methods


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