Goat Phone Numbers and Emails

Customer Service Number:

  • (323) 306-4955
Send Message

Goat Emails:

Customer Service
Clean program, Shenzhen delivery location
Legal
CCPA Inquiries, Privacy Inquiries
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Contact Information

Goat Website:

Goat Help Center:

Corporate Office Address:

1661, Inc.
3433 W Exposition Pl
Los Angeles, California 90018
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 6:00am - 6:00pm

Goat Customer Service Reviews

1.3 / 5
Bad
Yana Chuprys
Complain
1.0

Sent to me used shoes and do not want to return the money, never buy shoes from this site, it happened to me twice

Read full review
Jesse G Pnp
No customer service

I placed an order and had 3 hours to cancel. I mistakenly ordered the wrong size sneaker. I was well within my 3 hour window with the order clearly pending and...

Read full review

Summary of Goat Customer Service Calls

16.8K TOTAL
CALLS
00:53 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Goat?

Shipping and Delivery Question:

  • “I paid for a pilair of sneakers last week and it still hasn't been shipped to be authenticated.”
  • “Didn't get shoes”
  • “Want to know if I can have my stuff shipped through somebody else. Besides fedex they stole a pair of tiffany's that I got from my old lady last time”

Request for Information Question:

  • “To speak with someone about a business venture opportunity”
  • “Question for shoes. I am not pissed :)”
  • “To talk to someone about my refund”

Return/ Replace Question:

  • “Return label”
  • “Return item”
  • “My return was denied but it was the same as when I bought em nothing was wrong with the shoe the box or nothing I'm a hard working loyal customer in I'm highly pissed off because I just wanted to get a bigger size in that shoe”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel the order”
  • “Order canceled”

Refund Question:

  • “Refund”
  • “For my refund”
  • “Refunds”

Product/ Service Question:

  • “Shoes look damaged”
  • “You sold me a fake item”
  • “I don't know how this sneaker passed inspection, but there is some defect on the sneaker in the box, came damaged and wet”

Payments and Charges Question:

  • “Charged my card twice”
  • “Getting charges and didn't even order!”
  • “They charged my card unauthorized”

Account Question:

  • “Why account was disabled”
  • “Cant go in my account”
  • “I can't reset my password”

Cards Question:

  • “Stoled card”
  • “Someone stole my card and purchased items”
  • “Stolen card”

Staff Question:

  • “Speak to customer service”
  • “Because I don't know service Centre Kider hai in Pimpri”
  • “Customer service”

Website/ Application Question:

  • “App issues”
  • “Having trouble placing an order online”
  • “Website”

Employment Question:

  • “1099”
  • “Payroll”

Other Question:

  • “No me a llegado un paquete”
  • “Haven't received my shoes”
  • “I ordered 2 shoes on come”

About

Goat reviews and complaints

Goat is ranked 1078 out of 3552 in Footwear and Clothing category

Area Served

Europe, USA, Canada, Asia, Worldwide

Payment Methods

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